The Internet: A Pandora’s Box?

The Internet offers a treasure trove of helpful information at our fingertips. Unfortunately, it has also amplified the voices of the worst people on earth. I’m talking about Trolls — and offering a few suggestions on how to handle them.

The term “Troll” refers to someone, often anonymous, who “starts quarrels or upsets people on the Internet to distract and sow discord by posting inflammatory and digressive, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the intent of provoking readers into displaying emotional responses and normalizing tangential discussion, whether for the troll’s amusement or a specific gain.”

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